How we got back the @emo2 handle - thanks to Twitter, you could too
As some of you may have noticed, through nothing but a miracle we got back the @emo2 handle. This is all thanks to @venky @plivo.
Here's what we did to stop someone impersonating our brand, you should too. This method could also work for individuals.
"Hello,
Thanks for providing this information. In order to process a username transfer, please choose from one of the following options:
1. If you would like the name to replace the username on an existing Twitter account that you're already using, reply to this email and list that account's current username.
2. If you don't have a Twitter account or would like to create a new account for use with the requested username, please create an account with a placeholder username that we'll change (@tempname123, for example). You can sign up for an account here: https://twitter.com/signup
If you have an email address at your official company domain, please be sure the account is registered with an email at that domain. This makes it much easier to help if you lose access to your account in the future.
Once you reply with the account name, we'll replace the name of the account with the requested username. A username transfer only changes the username of your account, so all the content on your placeholder account (followers, Tweets) will remain intact. Your previous username will then be released immediately for use by other accounts.
Please note that this email is not a guarantee that we will be able to make the requested transfer.
Thank you,
TheCaptain
Twitter Trust & Safety"
We replied -
"We have an existing username, it is @myemo2 . Please swap this username with the one in question."
Captain replied -
"Hello,
We have now associated @emo2 with the account you provided.
We appreciate your patience.
Thanks,
TheCaptain
Twitter Trust and Safety"
and Kaboom - reload Twitter, we had been given a new life. Please follow our rebirth - @emo2 ;P







